Refund policy
30 Day Returns
No returns will be accepted without a return ticket number/authorization number
Custom Orders
Custom orders of any kind are not eligible for refunds or exchanges. If there is an issue with your custom order, please contact us immediately. You can email us here: Contact Us
New Items
New, unused items in their original packaging can be returned for a full refund or store credit.
Used Items
Used items in like-new condition can be returned for store credit or an exchange only. No refunds will be given on used items. Used items that show excessive signs of usage, stains, rips, tears, etc. will not be eligible for any type of return or exchange.
Notes about returned items
- No returns will be accepted without a return authorization number
- Buyer is responsible for the return shipping cost
- Items being exchanged are to be exchanged for the same item only